Privacy Policy
Globe-Mobi respects your privacy and is committed to handling personal information responsibly. This policy explains the information we may collect when you use our website and services, how that information may be used, and the choices available to you.
Information We Collect
When you purchase or top up an eSIM, contact us, or use parts of the website, we may receive information such as your name, email address, telephone number, travel destination, selected package, transaction information, eSIM identifiers and information you choose to provide in a message or form.
How We Use Information
Information may be used to process eSIM purchases and top-ups, deliver activation information and QR codes, send purchase confirmations, provide customer support, improve the website and services, prevent misuse, and comply with legal or regulatory obligations.
Payments and Service Providers
Globe-Mobi uses third-party providers to deliver parts of the service, including payment processing, eSIM fulfilment, email delivery, website hosting and embedded content. Those providers may process information necessary to perform their services and are subject to their own privacy and security obligations.
Cookies and Similar Technologies
The website may use cookies and similar technologies for essential site functions, analytics, security, embedded content and service performance. Browser settings can be used to control or remove cookies, although some site features may not work correctly if certain cookies are disabled.
Data Security
We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse or alteration. No online system can be guaranteed to be completely secure, so users should also take care when sharing information online.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction records, resolving support issues and meeting legal obligations.
Your Rights
Depending on the laws that apply to you, you may have rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. Requests can be submitted using the contact details below.
Third-Party Links and Embedded Content
Our website may contain links or embedded content from third parties. Globe-Mobi does not control the privacy practices of those third parties, and you should review their privacy policies when using their services.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. Updated versions will be published on this page.
Contact Us
For privacy questions or requests, contact Globe-Mobi at info@globe-mobi.com.
Last updated: September 2026.